How to Install Software from Self-Service Portal (Faculty/Staff Only)
Faculty and staff now have the ability to install software from the ManageEngine Endpoint Central Self Service portal when using a Stevens owned computer. The Division of Information Technology will update this Self-Service Portal with newer versions of software on a regular basis as they become available. The Self-Service Portal will be available as long as your computer is connected to the internet. You do not need to be connected to the Global Protect VPN to install\uninstall software from this portal.
Below are the steps on how to install a software application on a Stevens owned Windows or Mac computer.
Step 1: For Windows PCs, navigate to the bottom right hand corner, right click on the icon for ManageEngine Endpoint Central as shown below and choose Self Service Portal.
Note: If you do not see the icon for Desktop Central as circled below on your computer, it may be that this software package needs to be installed on your computer. Please email support@stevens.edu for assistance.
For MAC PCs, navigate to the top menu bar, right click on the ManageEngine Endpoint Central icon and choose Self-Service Portal from the menu.
Step 2: A window will open listing several software applications. Feel free to select Install for any software application that you want to install on your computer.
Note: If you try to install an application that is already installed on your computer, the installation will fail in the Self-Service Portal.
Experiencing an issue or need additional support? contact our OneIT Team by