Using Zoom Chat, Nonverbal Feedback and Meeting Reactions
Learn how to use the in-meeting Zoom chat feature, nonverbal feedback and meeting reactions during a Zoom meeting as a participant, as well as how to manage participant nonverbal feedback as a meeting host.
Before you start
Using Zoom Chat
If the meeting host has enabled chat in your Zoom session, you can send instant messages to other users within the meeting or a private message to an individual participant, or you can create a private group chat.
Step 1: During a Zoom meeting, select Chat in the Zoom meeting controls to open the chat window.
Step 2: In the To: drop-down menu, select the participant(s) to whom you’d like to send a chat.
Sub-group chats allow participants to have side conversations without involving all of the Zoom meeting participants. Any participant can create a sub-group chat within the meeting chat and manage members by adding or removing participants as needed. Learn more about sub-group chats here.
Step 3: Enter your message in the chat window.
Step 4: Select Enter on your keyboard to send your message.
When you receive a new chat, if the chat window is not open, a red indicator will appear by the chat button in the Zoom toolbar, and a preview of the chat will appear above it.
Note: Hosts can't see private chats between participants or group chats that they are not a part of. Additionally, if the host saves the chat, private messages between participants do not appear on the chat transcript.
Using Nonverbal Feedback and Meeting Reactions
Learn how to use nonverbal feedback and meeting reactions in a Zoom meeting.
If the meeting organizer enables the nonverbal feedback and meeting reactions features, meeting participants can place an icon in their video panel and beside their name in the participants panel to communicate with the host and other participants without disrupting the flow of the meeting. For example, selecting the Slow Down icon places the icon in your video panel and beside your name to indicate you would like the host or presenter to go slower.
In a course session, the instructor may ask students to provide non-verbal feedback by using icons such as Raise Hand and nonverbal feedback such as Yes, No, Slow down and Speed up.
To use nonverbal feedback and meeting reactions:
Step 1: Select the React button in your Zoom controls.
Step 2: Select one of the icons to provide nonverbal feedback or a reaction to the host and your fellow participants.
Step 3: Nonverbal feedback and meeting reactions will be displayed in each participant's video panel, as well as next to their name in the participants panel.
Step 4: Emoji reactions (Clap, Thumbs Up, Joy, etc.) will disappear automatically after 10 seconds while Raise Hand and nonverbal feedback such as Yes, No, Slow down, Speed up, I'm away will be persistent until you remove them by clicking them again, or until they are removed by the host.
Managing Nonverbal Feedback and Meeting Reactions as a Host
Nonverbal feedback and meeting reactions will be displayed in each participant's video panel, as well as next to their name in the participants panel. In the participants list, you can view and manage feedback using these features.
Step 1: Click the Participants button to see a full list of participants and their nonverbal feedback and meeting reactions.
Step 2: To clear all nonverbal feedback at once, select the 3 dots in the lower right corner and select Clear All Feedback.
Experiencing an issue or need additional support? Contact our OneIT Team by