Global Protect Client on Windows
Step-by-step instructions to connect to the Global Protect client from Palo Alto, a state-of-the-art VPN client for secure access to Stevens network resources on Windows 10 and 11 machines.
Before you start
- For best connectivity, we recommend that you install the latest version of your Windows Operating System.
- Please note that as you use this client, the default settings will route all internet traffic through Stevens.
- Global Protect VPN require multi-factor authentication using Okta.
- FACULTY & STAFF - VPN access has been provided to All Faculty and Staff. There is no need to submit a support ticket requesting access.
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STUDENTS - If you are working for a faculty member and need VPN to access on-campus resources, you must first submit a support ticket requesting access and your faculty member must update the support ticket approving your request before access can be granted.
Connection Instructions
Step 1: Download the Windows Global Protect client onto your computer from this article and save to your computer.
Step 2: Double click on the MSI file
Step 3: A wizard will open. Click Next.
Step 4: Click Next to install in the default folder path, or choose an alternative location to install the client and click Next.
Step 5: Click Next to complete installation.
Step 6: If you are prompted that a driver needs to be installed on your computer, click Yes. If this does not appear, then continue and click Close after the wizard completes.
Step 7: You should now see a new Global Protect pop-up box that appears near the bottom right hand side of the screen.
Step 8: Type sitvpn.stevens.edu as the portal address and click Connect.
Step 9: Enter your Stevens username and password, then click Sign In.
Step 10: Select your preferred option for OKTA - either enter 1 to send an Okta push to your smartphone, or open the Okta app on your smartphone for the passcode to be entered. Click Sign In.
Step 11: You are now connected to the Stevens VPN.
Click Disconnect when you are finished and need to log off of the Stevens VPN client.
Experiencing an issue or need additional support? Contact our OneIT Team by