How to Open a Shared Mailbox on Outlook
Learn how to open a shared mailbox on Outlook through Outlook's Web, Windows, and MacOS applications.
Before you start
- Be sure that you have been added to the respective mailbox you are attempting to open.
Opening a Shared Mailbox Using a Web Browser
Step 1: From my.stevens.edu select the Outlook Web App chiclet or visit webmail.stevens.edu on your web browser and log into your Stevens account.
Step 2: Select your name in the upper right corner, then select Open another mailbox.
Step 3: Type in the name of the inbox or email address you would like to add, then select Open.
'
Step 4: If prompted, enter your Stevens credentials, then select Sign In.
Once you refresh Outlook, the shared mailbox will now be present on your Outlook web application.
Opening a Shared Mailbox Using Outlook Application for MacOS
Step 1: Select Tools located on the top left corner menu, then select Accounts.
Step 2: Select Delegation and Sharing.
Step 3: Select Shared With Me, then click on + to add a shared or delegated email.
Step 4: Type in the name of the inbox or email address you would like to add, then select Open.
Step 5: From there, you can click on the respective mailbox and select Open.
Step 6: If prompted, enter your Stevens credentials, then select Sign In.
The shared folder will now open on your Outlook application.
Alternatively,
Step 1: Select File, then select Open, then Shared Mailbox...
Step 2: Type in the name of the inbox or email address you would like to add, then select Open.
Step 5: From there, you can select the respective mailbox and select Open.
Step 6: If prompted, enter your Stevens credentials, then select Sign In.
Once you restart Outlook, the shared mailbox will now open on your Outlook application.
Opening a Shared Mailbox Using Outlook Application for Windows
Step 1: Select File, then select Add Account.
Step 2: Enter the shared mailbox's email address. If a password field is present, leave it blank and then select Connect.
Step 3: If prompted, enter your Stevens credentials, then select Sign In.
Once you restart Outlook, the shared mailbox will now be present on your Outlook application.
Experiencing an issue or need additional support? Contact our OneIT Team by