Zoom Third-Party App Approval Process Guidelines
What are Zoom Third-Party Apps?
Zoom third-party apps are add-ons that provide extra features for and enhancements to Zoom. These tools are usually built by third-party developers.
What concerns are there about Zoom Third-Party Apps?
While add-ons are convenient, they pose privacy and security concerns because they are not supported or covered by the core services agreement between Stevens and Zoom. Each add-on has its own terms of service that the user is responsible for agreeing to and may unintentionally expose data to the third-party developer.
How are these concerns addressed?
Users cannot install Zoom add-ons without approval from the Division of Information Technology. The Division of IT will review third-party app requests from users. We will approve apps that we have deemed to have minimal risk associated with the aforementioned concerns; are not duplicative services already offered or supported; and are used for teaching, learning or productivity.
Which Third-Party Apps are approved and available in Stevens' Zoom?
You can find available apps in the Zoom App Marketplace and Zoom Desktop Client.
Zoom App Marketplace
Step 2: Select Solutions on the menu bar at the top of the page.
Step 3: Under Developer Platform, select Marketplace. This should bring you to the marketplace.zoom.us website.
Step 4: On the menu on the left-hand side of the page, scroll to the bottom and select the Approved apps filter under the App Permissions tab.
Step 5: Now you should see the filtered results of approved and available Zoom Apps and Zoom integrations for Stevens’ Zoom. You can learn more about the approved Apps by clicking on their name or icon and adding them to your Zoom by selecting the blue Add button.
Zoom Desktop Client
Step 1: Open the Zoom desktop client and make sure that you are logged in to your Stevens account.
Step 2: On the Menu bar along the top, select the Apps icon.
Step 3: Click on Add Apps.
Step 4: On the menu list on the left-hand side, select Approved Apps.
Step 5: Here you should see the list of approved apps for Stevens Zoom. You can learn more about the approved Apps by clicking on their name or icon and adding them to your Zoom by clicking on the blue Add button.
Where can I get support for Zoom Third-Party Apps?
Third-party add-ons in Zoom are not supported by the Division of Information Technology. If you encounter issues, you must contact the applicable vendor for support.
How do I request that a Zoom Third-Party App be approved?
You can request an app directly from the Zoom App Marketplace and Zoom Desktop Client.
Step 2: Select Solutions on the menu bar at the top of the page.
Step 3: Under Developer Platform, select Marketplace. This should bring you to the marketplace.zoom.us website.
Step 4: Here you can browse the Zoom App Marketplace through the categories and filters on the left-hand side menu, or search for specific applications using the Search a published app search bar.
Step 5: Once you have found the app that you would like to request, click on it from the list to open the app information page. From here, click on the blue Request to Add button.
Note: If the app is already approved, the blue button will be labeled Add, or if it has already been added to your account, it will be greyed out and labeled Added.
Zoom Desktop Client
Step 1: Open the Zoom desktop client and make sure that you are logged in to your Stevens account.
Step 2: On the Menu bar along the top, select the Apps icon.
Step 3: Click on Add Apps.
Step 4: Here you can browse the Zoom App Marketplace through the categories on the left-hand side menu, or search for specific applications using the Search Apps search bar.
Step 5: Once you have found the app that you would like to request, click on it from the list to open the app information page. From here, click on the blue Request or Request to Add button.
Note: If the app is already approved, the blue button will be labeled Open. Certain applications may be blocked by Zoom administration, in which case the button will be greyed out and labeled Disabled.
What is the difference between Third-Party Apps and Zoom integrations?
Zoom Apps allow the use of third-party applications within Zoom Meetings, while third-party integrations allow you to integrate Zoom into other third-party applications.
Separate guidelines for Zoom integrations are in progress and will be added shortly.
Note: The Zoom desktop client will only display in-product/in-meeting Zoom Apps, not Zoom integrations.
What do I do if my request for a Third-Party App is denied?
If you have any questions about the third-party app you requested, please create a support ticket.
Experiencing an issue or need additional support? Contact our OneIT Team by