Artificial Intelligence (AI) bots such as Otter.ai are increasingly present in Zoom meetings. While these tools may enhance convenience and efficiency, they also pose considerable privacy and security risks. It is crucial to exercise caution and consider the potential security risks associated with third-party solutions.
Third-party bots may have the ability to scrape your calendar for information, unknowingly transcribe or record meetings, save meetings in unknown places, and join meetings even when you’re not present.
It is strongly recommended that third-party AI bots not be used in Zoom meetings. Use Stevens-supported apps and tools — such as Zoom AI Companion and Zoom Live Transcription — for a more secure and reliable meeting experience.
Please note that not all Zoom AI Companion features listed in this video are available in Stevens' Zoom license
Using Zoom Built-in Tools for Help with Meetings
Zoom offers built-in AI and transcription features (Zoom AI Companion and Zoom Live Transcription) while prioritizing security and privacy. Zoom does not use any of your audio, video, chat, screen-sharing, attachments, or other communications like customer content (such as poll results, whiteboard, and reactions) to train Zoom’s or third-party artificial intelligence models. For more information, please refer to How Zoom’s terms of service and practices apply to AI features.
Zoom has recently introduced Zoom AI Companion, a generative AI-powered assistant that helps users improve their productivity and collaboration during meetings.
Zoom AI Companion is now available in all Stevens user accounts. While this feature is not turned on by default, users can easily enable it in their Zoom settings through the Zoom web portal.
Zoom AI Companion offers a range of features that can enhance your meeting experience, such as:
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AI Meeting Summary: Allows hosts to generate a summary of the meeting, highlighting the key points, action items, and decisions made.
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AI Companion Questions: Allows hosts and participants to ask questions to the AI Companion during a meeting, based on the meeting transcript.
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Smart Recording: Allows hosts to record meetings with smart features, such as highlights, summaries, smart chapters, and next steps.
Zoom Live Transcription provides the ability to turn the spoken word into text in real-time as subtitles (captions), a transcript, or both. The transcription appears during the Zoom session and is visible to all participants.
Prevent Unwanted AI Bot Presence in Zoom Meetings
Use these checklists to set up maximum security to prevent unwanted intruders and disruptions in your Zoom meetings: